The panorama train is not wheelchair-accessible and does not have a toilet suitable for wheelchairs. Boarding and alighting with wheelchairs is limited and is only possible at Arth-Goldau, Flüelen, Lugano and Bellinzona stations. The required infrastructure is not available in Göschenen and Airolo.
Passengers in a wheelchair should note the information sheet “Disabled passengers” or seek information regarding the options from SBB Call Center Handicap:
Tel. 0800 007 102 (Gratisnummer aus der Schweiz)
Tel. no. from abroad: +41 800 007 102
Boarding and alighting from the boat is straightforward and does not have to be booked in advance.